We want you to love what you buy from Maaran Foods. Since our products are natural food items made fresh and with care, we follow a mindful return policy to ensure safety and quality for all our customers.

Returns

Due to the perishable and consumable nature of our products, we do not accept returns once the product is opened or delivered, unless:

  • The item was damaged during transit

  • You received the wrong product

In such cases, please notify us within 2 days of receiving your order by writing to us at support@maaranfoods.com with your order ID, a description of the issue, and clear photos of the product and packaging.

Refunds or Replacements

Once your complaint is reviewed and approved:

  • We will either issue a full refund to your original payment method
    OR

  • Send a replacement product, as per your preference

Refunds are processed within 5–7 business days after confirmation.

Shipping Charges

Shipping charges are non-refundable unless the error was on our side (damaged or wrong item).

Non-Returnable Items

Please note that we cannot accept returns or issue refunds for:

  • Opened or partially used products

  • Products returned without prior approval

  • Orders with incorrect shipping addresses provided by the customer

Need Help?

We’re happy to assist you!
Write to us at support@maaranfoods.com or call us at +91 8056783905